Reference

mahjong88 Privacy Policy For Your Account

The mahjong88 Privacy Policy explains what we collect when you open an account, sign in from a phone, or use DANA, OVO, GoPay and QRIS.

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mahjong88 mahjong88 Privacy Policy For Your Account
CONTACT ROUTES

Ask About A Privacy Request

A clear contact path helps when you want to understand a data record or correct an account detail.

Account support Use the support route connected to your mahjong88 account for a data request. Include your registered phone number so we can locate the correct record without exposing another account’s details.
Receipt checks For a DANA, OVO, GoPay or QRIS question, attach the payment reference and date. We use those details to separate a wallet-status query from a request about stored personal data.
Access questions If sign-in or phone verification blocks your request, tell us which account step stopped. We can explain the privacy process without asking you to post sensitive credentials in a message.
DATA PRACTICES

Six Ways We Handle Your Details

We keep the Privacy Policy practical by linking each data practice to an account action you recognise.

Account details

When you open an account, we use the details you submit to create your profile and complete phone verification. We keep the record tied to that account rather than treating every device as a separate identity.

Device signals

A phone or desktop session may provide device type, browser data, approximate connection details and security events. We use these signals to spot unusual sign-ins and help restore the correct account path.

Cookie controls

Cookies can remember sign-in choices, preserve session functions and help us understand which page produced an error. You can manage browser cookie settings, though disabling required cookies may interrupt account access.

Wallet records

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account action can leave a reference, amount and status record. We use this trail to reconcile receipts and investigate a disputed wallet event.

Account security

Phone verification, sign-in records and unusual-device checks help us protect your profile. We will not ask you to send a password or one-time security code through a support message.

Retention requests

We keep personal data only as long as account security, dispute handling or legal duties require. You can ask what remains, request a correction, or ask whether removal is possible under applicable rules.

Privacy Policy Answers For Indonesia

These Privacy Policy answers focus on the account and wallet questions you are most likely to ask before opening an account. They cover collection, payment references, cookies, corrections, retention and contact steps. If your situation involves a specific legal request, include enough account context for us to identify the record while keeping passwords and security codes private.

It covers account creation, phone verification, sign-in activity, device signals, cookies, support messages and wallet records linked to DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity.

We use your phone number to create and identify your account, complete phone verification, protect sign-in activity and respond to account requests. We may need that detail before discussing private records.

Yes. The Privacy Policy covers QRIS references, submitted amounts and status details connected to your account. We use those records to reconcile a receipt or investigate a wallet-status question.

Send a request through the account support route with your registered phone number and the records you want to understand. We may ask for verification before providing account-specific material.

You can ask us to correct inaccurate account details through support. State which field is wrong and provide the relevant account context; we may verify your identity before making a change.

Cookies can preserve sessions, remember sign-in choices and help identify page errors. You can change browser settings, but disabling required cookies may prevent parts of account access from working.

We remove or anonymise personal data when it is no longer needed for account security, dispute handling or legal duties. You can ask what retention reason applies to a particular record.